Frequently Asked Questions
Swapping is an instant cryptocurrency exchange that allows you to exchange crypto fast and buy it with a bank card. The service provides the best crypto-to-crypto rates and supports over 140 cryptocurrencies available for exchange
What is Swapping.io?
Swapping.io is an Instant Cryptocurrency Exchange. It allows you to swap your Crypto into other Crypto Assets and also allows you to buy using your bank cards or PayFQ Cards.
How Does Swapping.io Work?
It’s simple as it seems, it’s basically like transferring your tokens between two accounts.
Select the asset you are going to deposit
Enter the number of asset you want to deposit
Select the asset you want to receive
Click Exchange Now
Enter the address to which you want to receive your swapped assets
Do I need to create an account at swapping.io?
NO, you don’t have to create an account; You can Swap your Assets anonymously.
Do I need to KYC Verify In order to use Swapping.io?
NO, Swapping.io lets you swap assets without any KYC verification, it’s completely hassle free.
Does Swapping.io Charge for Swapping?
NO, at the moment Swapping is completely free, Users only have to pay the fees required by the network to complete the transaction.
What is a receiving address?
A receiving address is the address where your swapped coins will be sent to. All users are requested to verify your receiving address before proceeding.
What’s a wallet address?
A wallet is a digital place where you can store cryptocurrency coins and tokens. A wallet address is a randomly generated combination of digits and letters that is associated with a particular wallet. You can visit web.payfrequent.com, to get access to wallets provided by payfrequent.
What is a Network Fees?
Each time any amount of cryptocurrency is sent or exchanged, the currency goes through a blockchain. This process requires a small fee called a ‘network fee’. The network fee is a commission that a blockchain takes from the amount sent in each currency.
Is there any Minimal/Maximal Amount?
Yes, there is a specific amount of crypto that is required to be deposited, Please follow the amount recommendations we provide. Otherwise, there is a high risk that your transaction will not go through and your money will be lost.
How do I cancel a transaction?
Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet address), it cannot be rolled back. So, if you are going to exchange cryptocurrency, be sure to double check all payment details carefully before sending.
What is Hash?
A hash (or tx ID) is the unique address of a transaction in a blockchain that acts as a record or proof that the transaction has taken place. Usually, the hash is a combination of digits and lowercase letters (uppercase in the case of XRP). Whenever you make a payment in cryptocurrency, you receive a hash displayed in your wallet.
How long will it take to swap?
It will be swapped instantly and you will receive your coins as soon as you get enough network confirmation for the transaction to take place.
What are the latest Exchange pairs?
As of now we are supporting a limited number of crypto assets eg. PUSD, PEURO, BTC, ETH, PayFQ, Tomo, Etc.
How safe is our assets?
We store all our assets in cold storage and it is not connected to the internet in anyways. Your assets are safe and secure at Swapping.io
Where do I store my PUSD, PayFQ and PEURO?
You can store them in any Tomochain supported Wallet. And you also have the option to store it in our website (Web.payfrequent.com)
Do we have to pay Tip to get a faster Swap?
NO, there is no such system at the moment, Swapping is completely free.
How do I contact Swapping team?
You can visit CONTACT US tab and you will find the necessary details to contact us.
Why is my address recognized as INVALID?
Make sure you have entered the correct address that matches to your asset. It may even Fail in case you have made a mistake or selected incorrect wallet address.
What makes Swappng.io Trust worthy?
We do not store any Crypto. Crypto is Swapped instantly and sent to the receiving address. We provide complete customer support.
Will my Transaction be completely anonymous?
YES, At Swapping.io, your privacy will be maintained and you will have a complete private User experience.